Dr. Phil Friel became my dentist about two years ago, after my previous dentist in the same practice had left. I particularly chose Dr. Friel as he was the youngest who had most recently qualified and I hoped would have the newest knowledge. Indeed it had proved to be so. Initially he pointed out that I had a rather ‘elderly’ front row crown which needed attention, and subsequently on each visit, he gently reminded me of this, until I agreed to have it replaced. It is now perfect and the placing of it is as it should originally have been. I am delighted with all the work he has done. All the treatments he has carried out have been painless and conducted in the most professional manner, with great charm.
I am delighted to recommend him for ‘The Dentist of the Year’
FMR
Female
Aged 59
I lost my teeth when I was in my late thirties and was never comfortable wearing dentures. I rarely smiled, as I was self-conscious of my dentures looking false. As I am a vegetarian who enjoys healthy eating I had trouble eating certain foods such as some breads, fruits, nuts and pulses, this problem restricted my choices when I was eating out. It was a major decision for me to go through with the treatment for implants. Dr Friel put my mind at ease by explaining from start to finish the procedure, any potential complications and what post treatment I would need to receive. He explained this in a jargon free way, which helped me to talk to my family, who were uncertain and worried about dental treatment that seemed pretty complicated and almost like a major operation. Immediately after my treatment when I returned home I received a phone call from Dr Friel to see how I was feeling, which reassured me very much. Post operation I was in a little discomfort, which lasted around seven weeks, but by following the advice given by Dr Friel I have had no further problems and it has been a great success. I have no regrets and psychologically feel more confident and assertive when speaking and eating. My daughter mentioned this year that I looked different in the holiday photos, more happier and younger looking, which I was pleased to hear. I have also been asked if my teeth are my own – of course I say yes! I can now eat foods that previously I couldn’t, which is wonderful when in restaurants. Although at times it was a lengthy process, I would advise anyone who feels self-conscious about wearing dentures to consider implants as an alternative. I received first class information, treatment and post-operative care, which have made a huge difference to my way of life.
MC
Age: 62
Gender: Female
I am writing regarding the dental treatment I received from Dr Philip Friel from June 2006 – September 2007. I have been a professional footballer for 20 years and in June of last year suffered a severe blow to the mouth after an accidental tackle, causing me to instantaneously loose my two front teeth. The incident occurred on a Saturday evening and being very anxious and in a lot of physical pain, I wanted to seek dental treatment immediately. Dr Friel was recommended to me by a friend and after speaking with him late on the Saturday evening, he made arrangements to see me first thing on the Sunday morning. I was immediately impressed by his willingness to see me out with practise hours. At this time, I was in a great deal of pain and very concerned about the outcome – I had always taken great care of my teeth and felt very anxious at the thought of possibly no longer having what I considered to be a nice smile. After this first meeting with Dr Friel, I was immediately put at ease and left feeling confident that the problem, although serious, could be fixed.
My treatment spanned over a fifteen month period. Throughout this time, the treatment I received from Dr Friel was of the absolute highest standard. From the outset, I felt confident in what was going to be achieved, as each part of the treatment was throughouly explained to me. Being a very complex treatment, there was obviously pain involved, but I really did feel that this was kept to an absolute minimum. Dr Friels’ attention to detail and patience continually impressed me throughout treatment.
My treatment was finalised two weeks ago with my two new teeth being put in and I am absolutely delighted with the result. The shape and shade of each new tooth has exceeded my expectations and the overall effect has restored my confidence. I would highly recommend Dr Friel not only to friends, but also to other professional sportsmen.
Yours Faithfully,
Ronald Mcquilter
I contacted Dr Friel some months ago as I was keen to have an implant to deal with a gap in my teeth where I had had a tooth removed when in my teens.
I had had a bridge fitted in this gap but it had never been entirely satisfactory and I wanted to deal with the problem in a way that would be as much as possible like my original tooth.
The treatment involved enlarging the space to allow for the implanted tooth and some bone grafting.
The whole experience was totally pain free and very straightforward and the result excellent.
JGR 60years Female
Over a period of time there had been problems with one of the teeth in my upper jaw. There had been various attempts by different dentists to ‘mend’ this tooth, with the final move of a crown being provided. There was too little of the original tooth left, however and the crown broke in early autumn last year. This left a gap in my teeth which frequently made me feel self-conscious and uncomfortable, very aware of a gap – and with the problem of food becoming lodged in the space, which was uncomfortable and difficult to deal with inconspicuously when in others’ company.
I was referred to you by my own dentist, who had suggested an implant (which he did not feel qualified to carry out) was a good solution to my missing tooth. I found that you were very clear and detailed in the explanations which you gave about the treatment; that you answered my questions patiently and sympathetically. I was particularly pleased that when you mentioned that bone was used to reinforce that root, that you were immediately clear that, as I am a vegetarian, you would salvage some of my own bone to use. No teasing! (which is not always the experience I have had in relation to my views on what I eat).
I felt very confident in your care – I’m sure helped by your readiness to explain so clearly what was being done – and since my implant was completed I have escaped from the self-consciousness I had been experiencing. Your high standard of care and approachable manner put the whole experience on a higher plain than my impression of the dental care I have received (both in private and NHS practice) in recent years. Thank you.
Yours sincerely,
KLM
56 years
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